Insurances
Smart IT solutions for the insurance industry
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Digitalization for the future of insurance
The insurance industry is developing rapidly. However, outdated legacy systems are slowing down innovation and causing high costs, while also increasing security risks. Meanwhile, customers are increasingly demanding digital services, fast processes and personalised offers, making automation and AI essential for claims processing, risk assessment and customer service. However, many companies are finding it difficult to get started due to a lack of data quality and expertise. As digitalisation increases, so do cyber risks, which is why secure, independent on-premises solutions remain in demand. Additionally, regulatory requirements are increasing due to Solvency II, IFRS 17, DORA and strict data protection regulations, thereby increasing complexity. The future of the industry is also being shaped by sustainability and ESG reporting, which demand more transparency, efficiency and digital strength than ever before.
As experienced digitalization partner, we support you in overcoming these challenges and capitalising on the opportunities offered by digital transformation.
Increased efficiency & automation
Transparency & compliance
Data-based
decisions
Our services
Our services are an integral part of our solutions and vary in scope depending on your needs. As a comprehensive digitalization partner, we work with you to make your project a success.
Our customers now have a clear, up-to-date overview of information, policies and health programmes at all times. They can request services quickly and conveniently online or submit invoices for services. This saves a huge amount of time for everyone involved and reduces costs and paperwork.
Merkur: Customer portal
A modern, service-oriented, mobile-friendly customer portal for Merkur Insurance customers.

Customers who trust us



